"I took my 2007 Ultra to the Albany Harley Davidson service department this past Thursday (July23rd). I had a problem with the Cruise, indicator lights, and brake light all going out in a rain storm the night before. It was one of those pictures out of the David Mann collection of the Harley rider trying repair the chain. In my case, it was changing fuses in a rain storm along side of the road at night. It was laughable seen if it weren’t for the fact my wife was over my shoulder yakking and could not hold the flashlight on the fuse box to save her life. I just did want to fool with tracking down the short after all of that. Call Big Bob Webb. I have to give it to Big Bob, Clay, Ricky Bob, and Farris. Before I could put my stuff down on the service papers, they had ran it through the computer and told me it was something new to them and would have to keep the bike over night. I left Little Bob (Ricky) scratching his heads. Big Bob said that he loves a challenge. He’ll figure it out. He did. Little Bob traced the Accessory circuit. Someone had broken off the cigarette light. The bottom section of the lighter was rattling around in the fixture and causing the short. I want to thank everyone for the quick response and professionalism. Both Little Bob and Farris master knowledge of the Ultras electrical system got me back on the road the next day and saved me labor charges. What a TEAM of skillful and talented people. Thanks"
By: Michael from Leesburg,GA posted on 2009-07-27
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"I just purchased a 2009 Tri Glide in July for my 78-year old Dad (Gene). First I want to say thanks to Pete Partlow for his professionalism and patience to take the time to understand how importance of this purchase for my Dad and for orchestrating such a task for bring my Dad's experience and dream to life. I want to thank Jana for doing her magic and locating the Red Hot Sunglow, Mike and John in parts, and Big Bob, Little Bob, Sparky, and Farris in the service department for making time to cover the do’s and don’ts and putting on all those new parts . All within a few hours, the TEAM at Albany Harley Davidson had him up and riding in time for his evening coffee with his Buds in Live Oak. Florida 2-1/2-hours down the road. He has bragg'in that night. I thought it would take a two pound sack of lemons to get the smile of his face that evening. It’s a good thing there’s a windshield on the bike for the ride back or he would have been picking bugs out of his teeth for a week. The best thing I got out of this is a Father’s hug.
Thanks Guys!!!!
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By: Michael from Leesburg,GA posted on 2009-07-27
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"The personnel in all the departments were helpful and very knowledgeable. Answered all my questions. Very friendly everytime I walk in the store."
By: Benjamin from Albany,GA posted on 2009-07-14
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"My 2009 Ultra is bad ass!!! I want to thank everyone at Albany Harley for working with me and not only meeting want I wanted but ensuring I received what I needed!!! Thank you!!! I will consider you a part of my family for life. "
By: Richard from Albany,GA posted on 2009-06-05
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"I just purchased a 09 Fat Boy, and I can honestly say it was one of the best purchasing experiences I have had! Everyone there makes you feel like family, and will stand around and talk for however long you want. Extremely friendly, and low-pressure sales. I visit at least 2-3 times a week just to hang out. You can bet that any and all future HD purchases will be through AHD! "
By: Rolland from Sumner,GA posted on 2009-03-24
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"For the best all around Harley Experience this is the place. All the staff are super friendly, and they'll help your dream of owning a Harley a reality. Thanks from one very satisfied customer."
By: Alan from Cairo,GA posted on 2008-08-27
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"I have been to many Harley Shops but this has to be the best!! I bought a 2008 Street Bob from yall on 7/8/08 and I love it. Thanks again guys"
By: John (Eddie) from Valdosta,GA posted on 2008-07-10
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"I ENJOYED MY 06 FXST GREATLY.BUT I AM HAVING A GREAT TIME ON MY 08 ELECTRA GLIDE.EVERYONE AT THE DEALERSHIP ARE VERY FRIENDLY AND HELPFULL.WAYNE ,PETE AND SHAUN HAVE BEEN VERY SUPPORTIVE OF HELPING ME WITH THE HD EXPERIENCE. THANK YOU, JODY W. NESBITT
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By: JODY W. from ALBANY,GA posted on 2008-06-03
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"From the moment I walked into the front door, everyone in the building seemed concerned about me and what I was looking for. I was offered knowledge from every dept. from sales to parts and service. Burt even changed seats to see if I liked the feel of a bike better. In all my years of buying trucks, I was never treated like this. The folks at Albany Harley wanted to make sure I was truly happy with my purchase. After finally choosing the model I wanted then adding accessories, and making some personal adjustments, which they helped me with, I truly was happy with my decision. They could give lessons to several car dealerships and other businesses on customer service. They have earned a customer for life. Thanks for the experience.Tony
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By: Tony from Pelham,GA posted on 2008-06-03
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"Best buying experience ever, the whole staff were friendly and helpful. I LOVE MY NEW BIKE!!!!!!!!!!!!!!THANKS Alan
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By: Alan from Cairo,GA posted on 2008-06-03
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